In Winnr go to Email Users → Export, choose Reply.io, click Export, then Download CSV. In Reply, go to Email Accounts, add a mailbox and choose the import from CSV option, then upload the file. The file sets Daily Limit to 15 and both SSL columns to TRUE. There are no username columns; a Winnr mailbox's username is the same full address as the Email column.
Reply.io is a multichannel sales-engagement platform (email, LinkedIn, calls) with a consolidated inbox. Winnr provisions and warms the mailboxes; Reply drives the outreach.
What's in the Reply.io file
| Column | What Winnr puts in it |
|---|---|
| The full email address (the mailbox's username) | |
| Daily Limit | 15, or the mailbox's Winnr daily send limit if lower |
| Sender Name | The mailbox's display name |
| SMTP Host | That mailbox's mail server |
| SMTP Port | 465 |
| SMTP Password | The mailbox password |
| SMTP SSL (Optional) | TRUE |
| IMAP Host | That mailbox's mail server |
| IMAP Port | 993 |
| IMAP Password | The mailbox password (same as SMTP) |
| IMAP SSL (Optional) | TRUE |
Check before you upload
- Daily Limit sits second. Unlike most layouts, Reply's puts Daily Limit right after Email. Edit it there if you want something other than 15.
- SSL columns. Keep both TRUE. Ports 465 and 993 only accept SSL connections.
- Sender Name. This is what prospects see in the From field. Fix display names in Winnr first if any are placeholders.
Daily limit in Reply
Reply caps each mailbox with the Daily Limit column, pre-filled with 15. Keep cold sending at 10 to 20 per mailbox per day and each mailbox's total, cold plus warming, at 50 or under. Warm new mailboxes for at least two weeks before they send cold.
What's next
Step-by-step
-
1. Select the mailboxes in Winnr
Open Email Users and tick the mailboxes you want in Reply. To take one domain, filter by it and tick the header checkbox. With nothing ticked, the export includes every mailbox in your account.
-
2. Export in the Reply.io format
Click Export, choose Reply.io under Export Format (the search box finds it quickly), then click the Export button.
-
3. Download the CSV
Click Download CSV. The link lasts 15 minutes, so export again if it has expired. The file holds passwords in plain text, so keep it private.
-
4. Import from CSV
In Reply, go to Email Accounts, add a mailbox and choose the import from CSV option, then upload the Winnr file.
-
5. Confirm every mailbox connected
Check every mailbox shows as connected, then attach the mailboxes to a sequence.
Frequently asked questions
Where are the SMTP and IMAP usernames?
Reply's layout has no username columns. A Winnr mailbox's SMTP and IMAP username is its full email address, which is exactly what the Email column holds.
What do the SSL (Optional) columns do?
They tell Reply to connect over SSL. Both are TRUE, which Winnr's ports need (465 for SMTP, 993 for IMAP). Do not set them to FALSE.
Do Winnr mailboxes need OAuth in Reply?
No. They connect over SMTP and IMAP with the address and password in the file.
Should I use Reply's warmup or Winnr's?
Pick one per mailbox. Winnr's built-in warming is $0.60 per mailbox per month; if you use it, keep Reply's warmup off so the mailbox is not warmed twice. The file has no warmup column, so check the setting after import.
A mailbox fails to connect in Reply. What now?
Check SMTP Password and IMAP Password for that row. A password changed in Winnr after you exported will not match the file. Export that mailbox again and re-import it. If a fresh export still fails, see the mailbox authentication troubleshooting guide.