In Winnr go to Email Users → Export, choose Smartreach, click Export, then Download CSV. In SmartReach, open the email-account settings, upload the CSV, map the fields and start the import. The file sets 15 emails a day with a 10 to 20 minute gap, the recommended cold-sending default.
SmartReach is a sales-engagement platform that connects SMTP/IMAP mailboxes for multichannel outreach and reply syncing. Winnr provisions and warms the mailboxes; SmartReach runs the campaigns.
Sending limits
Keep cold sending at 10 to 20 emails per mailbox per day (15 is a good default), and keep each mailbox's total, cold plus warming, at 50 or under. Warm new mailboxes for at least two weeks before they send cold, and longer on a brand-new domain.
What's next
Step-by-step
-
1. Select the mailboxes in Winnr
Open Email Users and tick the mailboxes you want for this campaign. Search or the Domain filter help you find them. If nothing is ticked, the export includes every mailbox in your account.
-
2. Export in the Smartreach format
Click Export, choose Smartreach under Export Format (type in the search box to find it quickly), then click the Export button.
-
3. Download the CSV
Click Download CSV as soon as it appears. The link expires after 15 minutes, so if it has expired just run the export again. The file holds mailbox passwords in plain text, so keep it private.
-
4. Upload and map
In SmartReach, open the email-account settings, upload the Winnr file, map the fields and start the import.
-
5. Confirm every mailbox connected
Check the import finished and every mailbox is connected, and set each mailbox's daily quota.
Frequently asked questions
What is in the Smartreach file?
email, first_name, last_name, imap_host, smtp_host, imap_port, smtp_port, imap_password, smtp_password, imap_username, smtp_username, max_emails_per_day, min_delay_seconds, max_delay_seconds, bcc, cc and email_signature. max_emails_per_day is 15, the delay is 600 to 1200 seconds, and bcc, cc and email_signature are empty.
What daily limit does the file set?
The max_emails_per_day column is pre-filled with 15, the recommended cold-sending default. Keep cold campaigns at 10 to 20 per mailbox per day and each mailbox's total, cold plus warming, at 50 or under. Change it before you import, or in SmartReach afterwards.
Does SmartReach read replies over IMAP?
Yes. It syncs replies over IMAP, and the Winnr export includes the IMAP fields.
Should I warm on Winnr first?
Yes. Warm new mailboxes with Winnr's built-in warming ($0.60 per mailbox per month) for at least two weeks before adding them to live SmartReach campaigns.
What connection settings are in the file?
Each row carries that mailbox's own SMTP host (port 465, SSL) and IMAP host (port 993, SSL). The username is the full email address, and the same password works for SMTP and IMAP. Mailboxes on different domains can use different hosts, so keep the values from each row rather than copying one host across every mailbox.
Some mailboxes failed to connect. What now?
The usual cause is an old password: a password changed in Winnr after the export will not match the file. Export those mailboxes again and re-import them. If a fresh export still fails, see the mailbox authentication troubleshooting guide.