In Settings → Preferences, toggle Universal Inbox on. Then use the Inbox page in the sidebar to see replies across every mailbox in one view. Auto-refreshes every 15 minutes when the tab is open. Opt-in — turned off by default because not everyone wants Winnr syncing their inboxes.
When it's worth using
- You have 5+ mailboxes. Checking each one individually gets tedious. Universal inbox saves 15 minutes/day of tab-switching.
- You want reply notifications in one place. Filters + search make it easy to find that one prospect who wrote back last week.
- You're auditing your outreach. Seeing all replies in one place is useful for measuring campaign performance.
When to leave it off
- You use a full-featured sending tool for reply management. Smartlead, Instantly, and EmailBison all have their own unified reply views. Don't need Winnr's too.
- You're privacy-sensitive. Universal inbox stores messages on Winnr's servers. If you'd rather Winnr never sees inbox contents, leave it off.
What's next
Step-by-step
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1. Turn on the setting
Settings → Preferences → Enable Universal Inbox. Toggle on.
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2. Wait for initial sync
First sync pulls recent messages from every mailbox. Depending on how many mailboxes you have, this takes 5-30 minutes.
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3. Open the Inbox page
App sidebar → Inbox. Shows a unified list of recent replies.
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4. Filter to focus
Filter by domain, tag, or specific mailbox. Search by sender or subject.
Frequently asked questions
What does universal inbox actually do?
Syncs messages from each Winnr mailbox via IMAP every 15 minutes and shows them in a unified Winnr feed. You can still read messages via any other mail client — universal inbox is a convenience layer, not a replacement.
Does it work for external mailboxes I've added?
Yes — any mailbox with IMAP credentials in Winnr (native or external) can sync to the universal inbox.
Is universal inbox free?
Included in both Startup and Enterprise plans at no extra cost.
Does it store my emails on Winnr's servers?
Yes — messages are stored in Winnr's inbox database to support the unified view and search. Encrypted at rest. Same security posture as any other mailbox management tool.
Can I reply from the universal inbox?
Not currently. The universal inbox is read-only. To reply, use your sending tool or a mail client with the mailbox's SMTP credentials.