TL;DR

For cold email you can send from three kinds of inbox: Google Workspace, Microsoft 365, or SMTP mailboxes from a cold email infrastructure provider. All three can reach the inbox when the domain is authenticated, warmed and sent at 10 to 20 cold emails per inbox per day. The differences are cost, setup and risk. Google Workspace Business Starter and Microsoft 365 Business Basic both list at $7 per user per month on an annual plan or $8.40 month to month (as of October 2026), each inbox is set up separately, and both providers can suspend accounts they judge to be sending unwanted mail. SMTP mailboxes cost around $1 to $1.40 each on Winnr, are created in bulk in minutes, and connect to any sequencer over SMTP and IMAP. Pick Google or Microsoft for a handful of inboxes your team also reads every day; pick SMTP when you need dozens or hundreds of sending inboxes. Many teams use both.

This article answers one question: should your cold email go out from Google Workspace inboxes, Microsoft 365 inboxes, or SMTP mailboxes? If you've already decided on SMTP and want to compare SMTP providers, read the best SMTP providers for cold email. For every type of provider in one list, read the best cold email infrastructure providers.

What "SMTP" means here

Every email is sent over SMTP, including mail from Gmail and Outlook. In cold email, "SMTP" is shorthand for SMTP/IMAP mailboxes from a provider that isn't Google or Microsoft: real mailboxes, each with its own address and password, that your sequencer sends from over SMTP and reads replies from over IMAP. Cold email infrastructure providers, Winnr included, run these on their own sending servers.

That is different from transactional email services such as SendGrid, Amazon SES, Mailgun or Postmark. Those are built for application and marketing mail to people who signed up, they don't give you mailboxes to read replies from, and their acceptable use policies govern unsolicited mail. Check those policies before using one for outreach.

Side-by-side comparison

Google WorkspaceMicrosoft 365SMTP mailboxes (e.g. Winnr)
Price per inboxBusiness Starter: $7/user/mo annual, $8.40 month to monthBusiness Basic: $7/user/mo annual, $8.40 month to month$69/mo for 50 ($1.38 each), $1 per extra inbox
Setting up 50 inboxesOne user at a time in the Admin console, or via a resellerOne user at a time in the admin center, or via a resellerIn bulk, in minutes, from the dashboard or API
Provider sending limit2,000 messages per user per day (500 on trial accounts)10,000 recipients per mailbox per day, 30 messages per minuteAbout 50 per inbox per day in total, warming included
Recommended cold volume10 to 20 per inbox per day10 to 20 per inbox per day10 to 20 per inbox per day
SPF, DKIM, DMARCYou publish the records at your DNS hostYou publish the records at your DNS hostPublished automatically when Winnr manages the domain's DNS
Connecting a sequencerUsually OAuth sign-in per inbox, or app passwordsUsually OAuth sign-in per inbox; password-based SMTP AUTH is being switched off by default from the end of December 2026SMTP and IMAP with the address and password, or a ready-made CSV for 20+ sequencers
Account riskGoogle can suspend accounts that breach its policies; the domain's other inboxes can be affectedMicrosoft can restrict or block accounts that breach its policiesSeparate from your company's main email, so a problem never touches your day-to-day inbox
Also includesDrive, Meet, Calendar and the Gmail appOutlook, Teams and OneDrive (by plan)Unified inbox, warming ($0.60/inbox), REST API

Cost at 50, 100 and 200 inboxes

Monthly cost for the inboxes alone, at list prices as of October 2026. Domains are extra in every case. On Winnr each domain is a one-time purchase priced per extension (a .com is about $13), or you bring your own for free.

InboxesGoogle Workspace Business StarterMicrosoft 365 Business BasicWinnr
50$350 to $420$350 to $420$69 (Startup)
100$700 to $840$700 to $840$119 (Startup + 50 extra)
200$1,400 to $1,680$1,400 to $1,680$189 (Enterprise)

Google Workspace and Microsoft 365 inboxes are also sold by cold email resellers that set up the domains and users for you, usually for a few dollars per inbox per month. Those prices and their trade-offs are in our list of cold email infrastructure providers.

Deliverability: what actually decides it

A common belief is that Google Workspace inboxes land better at Gmail and Microsoft 365 inboxes land better at Outlook. Some senders see that; others don't. Placement depends far more on things you control than on who hosts the inbox:

The honest way to settle it for your own audience is a seed placement test: send the same campaign from each kind of inbox to test addresses at Gmail, Outlook and the providers your prospects use, and compare where the mail lands.

When Google Workspace is the better choice

Keep cold outreach on separate domains from your main company domain either way. If an account is suspended, see what to do if your Google Workspace is suspended. For a full cost comparison, read Winnr as a Google Workspace alternative for cold email.

When Microsoft 365 is the better choice

Two Microsoft changes matter for cold email. First, Basic authentication for SMTP AUTH (signing in with a password) still works as of October 2026, but Microsoft plans to disable it by default for existing tenants at the end of December 2026 and to announce a final removal date in the second half of 2027, so plan on connecting Microsoft inboxes to your sequencer with OAuth. Second, Microsoft cancelled the planned limit of 2,000 external recipients per mailbox per day in January 2026; the 10,000-recipient daily limit still applies. More detail is in Microsoft 365 for cold email in 2026, and the options to Microsoft inboxes are compared in Outlook alternatives for cold email.

When SMTP mailboxes are the better choice

See SMTP for cold email for how it works, and Winnr pricing for the plans.

Using more than one

The choice doesn't have to be all or nothing. Common setups:

Whatever you choose, the basics are the same: authenticate every domain, warm new inboxes for at least 2 weeks, keep cold volume at 10 to 20 per inbox per day, and keep your lists clean. Our cold email best practices guide covers each step.

Frequently Asked Questions

Is SMTP or Google Workspace better for cold email?

Neither wins on deliverability by default: both reach the inbox when domains are authenticated, warmed and sent at low volume per inbox. Google Workspace suits a few inboxes your team also uses every day. SMTP mailboxes cost less per inbox, are created in bulk and connect to any sequencer, so they suit dozens or hundreds of sending inboxes.

How many cold emails can I send per inbox per day?

Plan on 10 to 20 cold emails per inbox per day, whichever provider hosts it. Provider limits are much higher than that, but they are ceilings, not targets.

Can I use SMTP mailboxes and Google Workspace together?

Yes. Many teams keep their company email on Google Workspace or Microsoft 365 and run cold email from SMTP mailboxes on separate domains. Most sequencers can rotate across both kinds of inbox in one campaign.

Do SMTP mailboxes need warming?

Yes, like any new inbox. Warm for at least 2 weeks, closer to 4 on a brand-new domain, before cold sending. Winnr includes optional built-in warming at $0.60 per inbox per month.

Is SMTP the same as SendGrid or Amazon SES?

No. In cold email, SMTP means real mailboxes you send from and read replies in. Transactional services such as SendGrid or Amazon SES send application and marketing mail and don't give you mailboxes, and their acceptable use policies govern unsolicited mail.

Bottom line. Choose the inbox type that fits how many inboxes you need and how you work, then do the fundamentals well. Winnr provides SMTP mailboxes with automatic SPF, DKIM and DMARC: 50 for $69/mo or 200 for $189/mo, with $1 extra inboxes, built-in warming and a full REST API.